Secure Payments
Purchases made on serpone.it are secure and guaranteed. Online payment using your credit card is completely risk free. The information relating to payments is encrypted during transmission and managed directly by Axerve of Banca Sella. Under no circumstance will Serpone® be informed of your credit card number nor will it process or keep the information provided on its own systems. Serpone® will only receive notification of the positive outcome of the transaction.
Security Certificates
To guarantee maximum security when purchasing, the information relating to payments transmitted via the Internet are encrypted using the most up-to-date TLS (Transport Layer Security) cryptographic protocol.
“3D Secure” and "Strong Customer Authentication"
For added security, the credit cards of the VISA, MasterCard and American Express circuits that can be used for payments on serpone.it are only those enabled for the 3D Secure protocol, also known as:
- Verified by Visa
- MasterCard Secure Code
- American Express SafeKey
In addition, from 2021, a new requirement for the authentication of online payments is mandatory in the European Union: the "Strong Customer Authentication", a customer authentication through a multifactorial system.
To be able to pay by credit card on serpone.it, first check that your card is enabled for "3D Secure" and "Strong Customer Authentication"
Otherwise, contact your bank / credit card company and request these authorizations.
Other method of payment
Other methods of payment are allowed: advanced payment by bank transfer (off-line) and, only for Italy, cash on delivery.